Report on the activities of the office and any recommendations developed by the director. The law requires ONL conduct outreach, reviews information on complaints and violations, and issue a report of recommendations for policies and initiatives to strengthen the nightlife industry.
Multi-Agency Response to Community Hotspots (M.A.R.C.H.) Operations - Q3-Q4 2023 Report. New York City Charter section 20-d(e)(2) requires the Office of Nightlife (ONL) to publish a semi-annual report of Multi-Agency Response to Community Hotspot (MARCH) operations.
The New York City Business Integrity Commission (“BIC”) conducted an investigation into a licensed commercial trade waste carting company in response to customer complaints of overcharging by the company, and as a result two customers received more than eighteen months of restitution.
This month’s Spotlight takes a closer look at this group of businesses and how it fared before, during, and after the pandemic. We focus on this large cluster’s composition, trends in employment and wage income, generated tax revenues, and the market for retail space.
A biennial report on the third-party food delivery services fee caps, including recommendations on the maintenance or adjustment of the delivery fee caps that apply to third-party food delivery services, pursuant to section 20-563.3(d) of the New York City Administrative Code.
Executive Order No. 35, dated September 21, 2023, is being submitted as it relates to ensure that all required prevailing and living wages are paid on all public works projects and service contracts to take effect immediately.
New York City Mayor Eric Adams and Chief Technology Officer and New York City Office of Technology and Innovation (OTI) Commissioner Matthew Fraser today announced the expansion of ‘Big Apple Connect’ — the nation’s largest municipal broadband program — by nearly 50 percent, providing free internet
New York City Mayor Eric Adams and Chief Technology Officer and New York City Office of Technology and Innovation (OTI) Commissioner Matthew Fraser today announced the expansion of ‘Big Apple Connect’ — the nation’s largest municipal broadband program — by nearly 50 percent, providing free internet
NYC Mayor Eric Adams and NYC Dept. of Consumer and Worker Protection (DCWP) Commissioner Vilda Vera Mayuga today announced a settlement with coffee giant Starbucks over the wrongful termination of Austin Locke in violation of the “just cause” protections of NYC's New York City’s Fair Workweek Law.
New York City Mayor Eric Adams announced two important transparency measures that will help gauge the consumer and community service experience of the city’s designated banks and provide a tool for better assessing the commitment of banks looking to hold city deposits to non-discrimination in lendin
Women face unique challenges in the workplace and marketplace. The Department of Consumer and Worker Protection created these tips to educate women about ways to protect themselves and where to turn for help.
Emergency Executive Order No. 184, extends Emergency Executive Order No. 179, dated August 24, 2022, for five (5) days, if this relates to Infant Formula Shortage.
Emergency Executive Order No. 174, extends Emergency Executive Order No. 169, dated August 14, 2022, for five (5) days, if this is related to Infant Formula Shortage.
Emergency Executive Order No. 142, extends Emergency Executive Order No. 138, dated July 10, 2022, for five (5) days, if this relates to Infant Formula Shortage.
Emergency Executive Order No. 138, extends Emergency Executive Order No. 134, dated July 5, 2022, for five (5) days, if this relates to Infant Formula Shortage.
Emergency Executive Order No. 138, extends Emergency Executive Order No. 134, dated July 5, 2022, for five (5) days, if this relates to Infant Formula Shortage.
Emergency Executive Order No. 134, extends Emergency Executive Order No. 130, dated June 30, 2022, for five (5) days, if this relates to Infant Formula Shortage.
Emergency Executive Order No. 130, extends Emergency Executive Order No. 126, dated June 25, 2022, for five (5) days, if this relates to Infant Formula Shortage.
In-Person Licensing and Collections Services Available By Appointment Only. For all other DCWP services, use online services at nyc.gov/dcwp or email the Division listed on the flyer.
The Department of Consumer and Worker Protection (DCWP), formerly the Department of Consumer Affairs (DCA), seeks to protect and enhance the daily economic lives of New Yorkers to help create thriving communities. The emergency rule makes it illegal to increase prices by 10 percent or more...
Women face unique challenges in the workplace and marketplace.
The Department of Consumer and Worker Protection created these tips to educate
women about ways to protect themselves and where to turn for help.
The Mayor's Press Office releases information about notable events and actions taken by the Mayor, as well as transcripts of all media conferences, radio shows, and ceremonies that the Mayor attends.
This report examines the virtual lease-to-own (LTO) industry in New York City, specifically focusing on those promoted by brick-and mortar businesses, and the deceptive tactics used to lure consumers into financing agreements.
Scammers often take advantage of vulnerable people during times of crisis and distress. It is important that you be aware of any potential scams in order to protect yourself and your money. This publication describes common COVID-19-related scams and tips to stay safe.
This research brief examines how COVID-19 is impacting New Yorkers' financial health in the short-term and the potential long-term impacts of not immediately addressing the uneven impact of the pandemic economy.
After analyzing the more than 10,000 complaints about price gouging, DCWP found that the neighborhoods with the most complaints are many of the same neighborhoods that were hardest hit by COVID-19. These neighborhoods, which are majority Black and Hispanic, are already financially vulnerable.
This research brief examines the financial vulnerability of New Yorkers prior to the COVID-19 crisis to understand who is least able to cope with its economic effects. The research brief looks at three key indicators of financial health—banking access, emergency savings, and credit access.
This report surveys community wealth building strategies that 15 cities and regions in the U.S. and around the world are undertaking to strengthen the economic and financial health of their communities—and how powerful those approaches can be.
The Identifying Information Law requires City agencies to submit comprehensive biennial reports related to their
collection, disclosure, and retention of identifying information and their privacy protection
practices.
Consumers may request at any time that a debt collector stop communicating with them permanently about a debt or alleged debt. If you are facing financial hardship due to the COVID-19 crisis, you can request that debt collection agencies stop contacting you temporarily about the debt.
This report covers all business outreach done by the agency during the time period of 6/30/2019 – 6/29/2020. It is submitted pursuant to N.Y.C. Ad. Code § 20-706.2 as added by Local Law 68 of 2015.
Scammers often take advantage of vulnerable people during times of crisis and distress. It is important that you be aware of any potential scams in order to protect yourself and your money. This publication describes common COVID-19-related scams and tips to stay safe.
A flyer to warn consumers about illegal price gouging for any personal or household good or any service that is needed to prevent or limit the spread of or treat the new coronavirus (COVID-19).
DSNY studies the feasibility for a penalty mitigation program, in which civil penalties for notices of violations would be waived for food service establishments that donate their excess food to nonprofit organizations.
Summary of Local Law 74 of 2018
Local Law 74 of 2018 (“the Law”) tasks the Department of Consumer Affairs (“DCA”) with conducting a review to determine whether it is feasible to implement a penalty mitigation program for retail establishments and food service establishments.
Pursuant to Local Law 63 of 2017, this report on immigration service providers is submitted by the agency, in conjunction with the mayor's office of immigrant affairs to the Mayor and the Speaker of the City Council
Mayor de Blasio signed an executive order today that will end the direct City purchase of unnecessary single-use plastics in favor of compostable or recyclable alternatives.
Mayor de Blasio signed an executive order today that will end the direct City purchase of unnecessary single-use plastics in favor of compostable or recyclable alternatives.
STATEMENT FROM MAYOR DE BLASIO ON AMAZON HQ2, "We gave Amazon the opportunity to be a good neighbor and do business in the greatest city in the world. Instead of working with the community, Amazon threw away that opportunity."
New York City pharmacies – including supermarkets and big-box stores with a pharmacy section – are now prohibited from selling cigarettes and other tobacco products. The ban took effect on January 1 of this year.
New York City pharmacies – including supermarkets and big-box stores with a pharmacy section – are now prohibited from selling cigarettes and other tobacco products. The ban took effect on January 1 of this year.
Customer service related articles from various agencies and, where applicable, includes photos, tables and charts as well as agency contact information. The newsletter is distributed primarily to agency Customer Service Liaisons and is also posted online on the Mayor's Office of Operations web site.
First-ever municipal tech engagement program calls on industry to develop new technologies that transform public life, spur economic growth, improve service delivery and increase digital inclusion for all New Yorkers.
Customer service related articles from various agencies and, where applicable, includes photos, tables and charts as well as agency contact information. The newsletter is distributed primarily to agency Customer Service Liaisons and is also posted online on the Mayor's Office of Operations website.
Department of Consumer Affairs and Council Member Rafael Espinal, Jr. held a public hearing in October 2016 to explore predatory lending in the used car industry. This report provides an overview of the public hearing that includes findings and recommendations.
The campaign advertisements highlight the over-the-top approach used by dealerships such as their eye-catching low prices and assurances about financing despite your credit scores to help New Yorkers avoid a bad deal at a used car dealership.
The Mayor has ordered the transfer of adjudications within the jurisdiction of the Administrative Tribunal of the Department of Consumer Affairs to the Office of Administrative Trials and Hearings.
The Mayor's Press Office releases information about notable events and actions taken by the Mayor, as well as transcripts of all media conferences, radio shows, and ceremonies that the Mayor attends.
Pursuant to LL51/2009, report on the effectiveness of the new law at increasing the capacity of parking for bicycles in the City's garages and parking lots including the location of bicycle parking spaces and the rate of usage of such spaces
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