An audit report was filed on November 26, 2010 on the adherence of the New York City Department of Transportation (DOT) to Executive Order 120 concerning limited english proficiency. It was determined that DOT was generally compliant with EO 120 and has pursued meaningful language initiatives. However, there are several areas where efforts can be strengthened. Recommendations were made to rectify these issues.
An audit report was filed on November 26, 2010 on the adherence of the New York City Commission on Human Rights (CCHR) to Executive Order 120 concerning limited english proficiency. It was determined that CCHR was generally compliant with EO 120 and has pursued meaningful language initiatives. However, there are several areas where efforts are in need of improvement. Recommendations were made to rectify these issues.
An audit report was filed on November 26, 2010 on the adherence of the New York City Department of City Planning (DCP) to Executive Order 120 concerning limited english proficiency. It was determined that DCP was generally compliant with EO 120 where it is mandated that DCP ensure meaningful access of agency resources to limited english proficiency (LEP) persons. However, there are several areas where efforts can be enhanced to provide better services to LEP persons. Recommendations were made to rectify these issues.
An audit report was filed on December 30, 2010 on the financial and operating practices of union-administered benefit funds with fiscal years ending in calendar year 2008. It was determined that there were variations in the amounts spent for administrative purposes, although in certain instances there was an indication that these expenses were reduced. It was suggested that the financial issues to be addressed were the reduction of administrative expenses, allocation of excess reserves of funds, and the minimization of operating deficits.
This IT audit and research report is a study on the compliance of New York City Agencies with Executive Order 120 and makes recommendations for enhancing citywide language access. It was determined that the agencies reviewed (CCRB, CCHR, DCP, DOT, and TLC) were generally in compliance with EO 120 and have taken reasonable measures to promote compliance and to expand language access to limited english proficiency (LEP) customers. General recommendations were made regarding consistency of services, improvement of public outreach, and formalization of language access training.
An audit report was filed on January 6, 2011 on the New York City Department of Environmental Protection's (DEP's) Fire Hydrant Repair Efforts. It was determined that the timeliness of DEP's handling of fire hydrant service requests needs improvement. DEP has not established time standards for resolving such requests, even those considered to be of high priority, and does not have sufficient evidence to show that it effectively tracks the overall timeliness of repairs. Recommendations were made to rectify these issues.
An audit report was filed on January 5, 2011 on the Investigation of Child Abuse and Maltreatment Allegations received by the Administration for Children's Services (ACS). It was determined that ACS generally ensured that investigations of child abuse and maltreatment reports were conducted in accordance with established guidelines and regulations. However, it was determined that case workers were not always making timely entries in CNNX, a child welfare computer system. Inconsistencies were also noted with the performance of random managerial reviews. Recommendations were made to rectify these issues.
From an audit conducted on the MDO Development Corporation, it was found that the corporation maintained the required insurance coverage and the required security deposit and paid all utilities charges. However, there are weaknesses in the corporation's control procedures, and the corporation should take action to strengthen its controls. In addition, the Economic Development Corporation needs to maintain stronger oversight over the corporation.
From an audit conducted on the Department of Finance, it was found that the Department did not place expired payments in lieu of taxes back onto the city's tax rolls in a timely manner. There was a failure to collect sufficient real property taxes and there is insufficient documentation, and the Department must work to ensure that it fixes its weaknesses.
From an audit conducted on the Department of Education, it was found that the Department's monitoring of food safety practices is adequate. The schools' facilities were well maintained and the schools followed proper procedures and regulations, but the Department needs to make sure that employees are properly trained and prepared.