Report including total number of individuals and the total number of families who exited a domestic violence emergency shelter during the preceding calendar year, disaggregated by the type of housing such individuals and families residing in upon their exit. Such housing types shall include, but not be limited to, the following: (i) a New York city housing authority apartment; (ii) an apartment with a rental subsidy, disaggregated by the type of such subsidy; (iii) a private apartment with no rental subsidy; (iv) supportive housing; (v) shelter operated by or under contract or similar agreement with the department of homeless services; (viii) shelter operated by or under contract or similar agreement with the department, disaggregated by type, where practicable; (ix) made own arrangements or (iix) unknown or unable to validate
Report including 1. What changes to operations, policies and procedures have been implemented to improve wait times; 2. The current wait times at each job center and SNAP center and how such wait times are calculated; 3. What changes to operations, policies and procedures have been implemented to improve the efficiency and ease of use of the department's phone lines or any similar successor technology; 4. What changes to operations, policies and procedures have been implemented to address staff-to-visitor ratios; 5. What changes to operations, policies and procedures have been implemented to improve access to technology in job centers and SNAP centers; and 6. Whether the number of visitor complaints received has increased or decreased since the implementation of the plan to improve the client experience
Pursuant to Local Law 61 of 2015, the annual report of the NYC Human Resources Administration's Office of Civil Justice reports on the development, deployment and impact of our legal services for tenants facing eviction. Includes funding and services statistics.
Pursuant to Local Law 20-2018, this report contains the average wait times for HRA's Job and SNAP Centers. Report indicates monthly data for a full year by month. Note that due to COVID-19 most centers were closed as of April 2020.
Reports engagement status of heads of household between & including the ages of 16-24. Information disaggregated by the following categories: 1) individuals aged 16 and 17; 2) individuals aged 18-20; and 3) individuals aged 21-24, calculated both as an actual number & percentage of caseload.
The report submitted provided a comprehensive plan to address operational efficiencies at Job and SNAP Centers. Further, the report includes data responsive to 17 metrics prescribed in the Local Law, including comprehensive responses to advocate input.
Pursuant to Local Law 20-2018, this report contains the average wait times for HRA's Job and SNAP Centers. Report indicates monthly data for a full year by month. Note that due to COVID-19 most centers were closed as of April 2020.
This report includes descriptive statistics by field operations location, on: the size and demographics of the client population; levels at which financial assistance and social services are requested and granted; time frames for the provision of services; and data on case closings and re-openings.