DCAS established the following guiding principles for the Language Access Implementation Plan: 1. Communicate effectively with all DCAS customers; 2. Ensure persons with LEPs are accommodated and respected; 3. Provide translation and interpretation services to the public seeking core DCAS services
HPD’s language access efforts ensures all have equitable access to the Agency’s services by training front-line staff, translating its website, public-facing online consumer systems, and making translators and translating services available throughout the Agency.
The goal of the Department of Finance’s Language Access Plan is to ensure that all members of the public, regardless of their English proficiency, have access to our information, programs, and services. This goal supports the four pillars of DOF’s mission statement: transparency, fairness, efficienc
Section 23-1102 Language access implementation plans requires every covered agency shall provide
language access services for all designated citywide languages. Such language access services
shall implement a plan to describe how language access services will be provided to individuals in custody.
The purpose of the Language Access Policy is to establish guidelines for ensuring equitable service ans access for individuals with limited proficiency (LEP). DDC recognizes the importance of effective and accurate communication between our agency and the city we serve.