With a focus on improving and expanding services, collaborating with City agencies to make New York City future-ready, and piloting innovative and emerging technologies, the Office delivers broad impact. The annual reports provide a glimpse of what the Office has accomplished.
With a focus on improving and expanding services, collaborating with City agencies to make New York City future-ready, and piloting innovative and emerging technologies, the Office delivers broad impact. The annual reports provide a glimpse of what the Office has accomplished in 2021.
To enhance the public’s access to this critical 9-1-1 service, in 2014, the City began developing a long-term strategy to implement a Next Generation 9-1-1 (NG9-1-1) system, which would allow for the seamless transfer of digital information from the public to the City’s 9-1-1 system.
Assessment, led by the DoITT Commissioner, to determine the current state of the Emergency Communications Transformation program and to make recommendations on how to correct any deficiencies in the overall management of the program going forward.