Customer service related articles from various agencies and, where applicable, includes photos, tables and charts as well as agency contact information. The newsletter is distributed primarily to agency Customer Service Liaisons and is also posted online on the Mayor's Office of Operations web site.
A Report on NYCHA failing to conduct mandatory lead paint safety inspection for four years, but submitted false documentation to the United States Department of Housing and Urban Development stating that the Authority was in compliance with federal laws that require these inspection to be performed.
As the winter months approached, a time when traditionally more pedestrian-involved crashes occur, de Blasio reminded New York residents of the rules of the road and reintroduced his "Dusk and Darkness" safety campaign.
A report of DOI's findings and recommendations following a joint investigation with the New York City Fire Department and the New York City Department of Buildings of those two agencies’ inspectional performance at 130 Liberty Street in the months preceding the fire of August 18, 2007.