Customer service related articles from various agencies and, where applicable, includes photos, tables and charts as well as agency contact information. The newsletter is distributed primarily to agency Customer Service Liaisons and is also posted online on the Mayor's Office of Operations web site.
Standardized customer service training curriculum to be used, to the extent practicable, by relevant agencies for training agency inspectors. After 2013, report shall provide any substantive changes to the standardized customer service training curriculum and shall report the number of agency inspector training programs that were reviewed and the number of such programs that were certified by the office of operations during the prior year
Report compiling the mayoral agencies' reports on implementation for agencies covered by the city's agency-based voter registration law, which requires nineteen agencies to distribute voter registration forms to individuals who are applying for, renewing, or submitting a change of address
Report compiling the mayoral agencies' reports on implementation for agencies covered by the city's agency-based voter registration law, which requires nineteen agencies to distribute voter registration forms to individuals who are applying for, renewing, or submitting a change of address
All commitments made by letter by the mayor or a representative designated by the mayor to the council or a council member that relate to an application described in subdivision b of this section on which the city or a not-for-profit corporation of which a majority of its members are appointed by the mayor is either the applicant or co-applicant.
All commitments made by letter by the mayor or a representative designated by the mayor to the council or a council member that relate to an application described in subdivision b of this section on which the city or a not-for-profit corporation of which a majority of its members are appointed by the mayor is either the applicant or co-applicant.
All commitments made by letter by the mayor or a representative designated by the mayor to the council or a council member that relate to an application described in subdivision b of this section on which the city or a not-for-profit corporation of which a majority of its members are appointed by the mayor is either the applicant or co-applicant.
List of commitments, including any changes to information described in subdivision e that indicate progress toward the fulfillment of each such commitment and whether the commitment has been completed within the preceding year
Report on implementation of requirements of the section, including an evaluation of the quality of services delivered to community districts and recommendations
Report of multiple agencies relating to use of emergency housing assistance, including total utilization, application and entrance data, exits from emergency housing, and financing and construction information on supportive housing information
Report shall include, but not be limited to: (i) the total number of buses purchased by the city in the preceding fiscal year; and (ii) the number of such buses that are alternative fuel buses, disaggregated according to agency, bus model and type of alternative fuel used. With Environmental Protection, Department of (DEP) and Citywide Administrative Services, Department of (DCAS)
Report of multiple agencies relating to use of emergency housing assistance, including total utilization, application and entrance data, exits from emergency housing, and financing and construction information on supportive housing information
Report of multiple agencies relating to use of emergency housing assistance, including total utilization, application and entrance data, exits from emergency housing, and financing and construction information on supportive housing information
A report on the agency's efforts during the previous quarter to implement the plan adopted pursuant to paragraph 19 (annual plan) of Section 815(a), including details of agency's efforts to implement equal employment practices, including statistical information regarding total employment, including provisional, seasonal, per-diem and part-time employees, new hiring and promotions in a manner which facilitates understanding of an agency's efforts to provide fair and effective equal opportunity employment for minority group members, women and members of other groups who are employed by, or who seek employment with, city agencies.