This inspectors’ training manual includes “traditional” customer service training as well as material that addresses specific issues from the inspection environment and material on the Business Owner’s Bill of Rights. It focuses on two modules from "Great Service, Great City."
The New York City Department of Education (DOE) is receiving $7 billion in total federal Covid recovery funding dedicated to K-12 education under the Coronavirus Response and Relief Supplemental Appropriations Act (CRRSAA) and the American Rescue Plan Act (ARPA)
This Final Audit Letter Report concerns the Department of Homeless Services’ (DHS’) controls over its contract with the Hotel Association of New York City, Inc. (HANYC) to help facilitate temporary housing for persons impacted by COVID-19.
Committed to making substantial reforms early on in their administrations and working collaboratively to address these challenges, Mayor Adams and Comptroller Lander announced the establishment of the Task Force on Nonprofit Contracting (“Task Force”) convened as a part of the transition process.