DCWP is accepting in-person visits from customers with appointments only at our Manhattan and Queens locations. You must schedule an appointment to meet with a DCWP representative. For health and safety reasons, DCWP cannot serve walk-ins.
In-Person Licensing and Collections Services Available By Appointment Only. For all other DCWP services, use online services at nyc.gov/dcwp or email the Division listed on the flyer.
As of Sept 5, 2023, chain businesses that place trash out for collection must use lidded containers. Lock up the trash to keep rats away. This applies to any business with five or more NYC locations, regardless of what is sold. This follows earlier regulations for food-related businesses.