The objective of this audit was to determine whether the Department of Consumer Affairs (DCA) is complying with Local Law 25, which is intended to make City agencies, and ultimately the City as a whole, more accessible to foreign-born residents whose primary language is not English.
The goal of the Department of Environmental Protection’s policy around Language Access, is to provide meaningful language access to customers who interact with the agency for essential services and information, based on at least the ten designated citywide languages
The first Local Law 30 Report provides an overview of MOIA's implementation efforts; the names and titles of agencies' language access coordinators; agencies' language access implementation plans; information regarding how members of the public can submit language access inquiries.
Implementation Plan to guide the agency in providing agency-wide language services according to Mayoral Citywide initiatives, Local Laws and Executive Orders.