This report analyzes the state of accessibility of digital products managed by or on behalf of the City of New York. It contains progress since the 2017 report including, digital content enhanced for accessibility, status meeting goals, and a plan to reach WCAG 2.1 Level AA .
The Department of Records and Information Services has developed its Language Access Plan to guide the agency in serving patrons who have limited English language proficiency. This plan will ensure that all patrons and prospective patrons will have access to the department’s resources.
The goal of the Department of Finance’s Language Access Plan is to ensure that all members of the public, regardless of their English proficiency, have access to our information, programs, and services. This goal supports the four pillars of DOF’s mission statement: transparency, fairness, efficienc