Provides information to TLC Licensed Drivers on when it is appropriate to refuse service to passengers and how to contact the TLC if they are a victim of a crime.
Provides information to perspective passengers on how they can identify Cabs that are operating illegally. Passengers are also informed of their rights and the rights of their Driver during the trip.
Provides information to passengers on TLC Upfront Payment Policy which allows local car services to request payment from passengers before a trip begins and the rules car service companies must follow if they choose to implement an Upfront Payment Policy.