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Date Published:: 2022-04-27
Description:: In-Person Licensing and Collections Services Available By Appointment Only. For all other DCWP services, use online services at nyc.gov/dcwp or email the Division listed on the flyer.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Licenses and Permits, Consumers, and COVID-19
Report Type:: Brochures

Date Published:: 2022-02-22
Description:: The Department of Consumer and Worker Protection (DCWP), formerly the Department of Consumer Affairs (DCA), seeks to protect and enhance the daily economic lives of New Yorkers to help create thriving communities. The emergency rule makes it illegal to increase prices by 10 percent or more...
Agency:: Comptroller (COMP)
Subject(s):: Consumers, Business, and Government
Report Type:: Audit Report

Date Published:: 2021-04-29
Description:: This report examines the virtual lease-to-own (LTO) industry in New York City, specifically focusing on those promoted by brick-and mortar businesses, and the deceptive tactics used to lure consumers into financing agreements.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Consumers
Report Type:: Other

Date Published:: 2020-12-01
Description:: This research brief examines how COVID-19 is impacting New Yorkers' financial health in the short-term and the potential long-term impacts of not immediately addressing the uneven impact of the pandemic economy.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Consumers
Report Type:: Other

Date Published:: 2020-11-09
Description:: After analyzing the more than 10,000 complaints about price gouging, DCWP found that the neighborhoods with the most complaints are many of the same neighborhoods that were hardest hit by COVID-19. These neighborhoods, which are majority Black and Hispanic, are already financially vulnerable.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Consumers
Report Type:: Data / Statistics

Date Published:: 2020-09-01
Description:: This research brief examines the financial vulnerability of New Yorkers prior to the COVID-19 crisis to understand who is least able to cope with its economic effects. The research brief looks at three key indicators of financial health—banking access, emergency savings, and credit access.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Consumers
Report Type:: Other

Date Published:: 2020-07-01
Description:: Consumers may request at any time that a debt collector stop communicating with them permanently about a debt or alleged debt. If you are facing financial hardship due to the COVID-19 crisis, you can request that debt collection agencies stop contacting you temporarily about the debt.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Consumers
Report Type:: Guides

Date Published:: 2020-05-20
Description:: Scammers often take advantage of vulnerable people during times of crisis and distress. It is important that you be aware of any potential scams in order to protect yourself and your money. This publication describes common COVID-19-related scams and tips to stay safe.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Consumers and COVID-19
Report Type:: Other

Date Published:: 2020-04-01
Description:: DCWP launched this campaign to encourage New Yorkers to book an appointment for free one-on-one professional, financial counseling by phone.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Consumers and Budget and Finance
Report Type:: Press Releases

Date Published:: 2020-03-01
Description:: A flyer to warn consumers about illegal price gouging for any personal or household good or any service that is needed to prevent or limit the spread of or treat the new coronavirus (COVID-19).
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Prices, Consumers, and COVID-19
Report Type:: Other

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