Report on the activities of the office and any recommendations developed by the director. The law requires ONL conduct outreach, reviews information on complaints and violations, and issue a report of recommendations for policies and initiatives to strengthen the nightlife industry.
The New York City Business Integrity Commission (“BIC”) conducted an investigation into a licensed commercial trade waste carting company in response to customer complaints of overcharging by the company, and as a result two customers received more than eighteen months of restitution.