Describes goals to guarantee that all eligible persons receive appropriate benefits without undue delay or difficulty based on language. Intake and placement should take no longer for LEP clients than it does for English proficient clients.
Pursuant to New York City Administrative Code 6-129(g)1, the following document has been submitted to the NYC Council Speaker. Each mayoral agency which has made eligible procurements in excess of $5MM during the preceding fiscal year is required to develop and submit an Agency Utilization Plan
Plan to improve access to city services for limited English proficiency individuals and ensures that language will not be an obstacle to receiving services. The goal of this plan is to ensure that all eligible applicants and recipients receive the appropriate benefits without undue delay/difficulty.
Building on a strong history of strategic planning spanning more than two centuries, this plan outlines seven goals and forty-three specific initiatives that the New York City Department of Environmental Protection (DEP) will use to achieve its vision to be a world class water and wastewater utility
Policy statement reinforcing the Department of Buildings commitment to creating a diverse workforce and welcoming and professional environment for employees and customers, in compliance with the New York City's Equal Employment Opportunity policy and applicable federal, state, and local laws.
This report presents a review of current data related to school safety in New York City, and from that data draws a series of holistic recommendations on how to make City schools healthier and more secure.
The goal of the Department of Environmental Protection’s policy around Language Access, is to provide meaningful language access to customers who interact with the agency for essential services and information, based on at least the ten designated citywide languages
Reports on the development, progress and achievements of the New York City Department of Environmental Protection's source water protection programs established to maintain the Filtration Avoidance Determination (FAD) for the Catskill/Delaware portion of the New York City water supply.
Over the past five years, DEP has achieved savings of nearly 10 million gallons of water each day through our demand management initiatives. This report highlights the success of these and other demand management programs from the past five years and presents a plan that will drive down demand.
HPD’s language access efforts ensures all have equitable access to the Agency’s services by training front-line staff, translating its website, public-facing online consumer systems, and making translators and translating services available throughout the Agency.