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Audit Report on the Department of Consumer Affairs' Controls over Resolving Consumer Complaints MG11-127A

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The Department of Consumer Affairs is responsible for ensuring that New York City's consumers and businesses benefit from a fair and vibrant marketplace. The audit review found that DCA needs to strengthen its controls over the complaint reolution process.

Agency
Subject
Report type
  • Audit Report
Date published
  • 2012-06-13

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