NYC Government Publication
Audit Report on the Development and Implementation of ACCESS NYC by the Department of Information Technology and Telecommunications (7A07-065)
An audit report was filed on June 12, 2007 on the development and implementation of ACCESS NYC by the Department of Information Technology and Telecommunications (DoITT). The audit was conducted on the development and implementation of the Integrated Human Service System (IHSS), now known as ACCESS NYC, by DoITT. It is an online screening tool that supports 21 government programs, enabling the public to learn about the programs and benefits for which they may be eligible, and is provided in many different languages. It was determined that the development and implementation of the system met specifications, was on schedule, and was delivered within projected costs. It is operational and meets initial business and system requirements. One issue is that foreign language users are redirected from the Web links to only the English language information. It was recommended that agencies responsible for translating source information into each foreign language available do so.
- Agency
- Subject
- Report type
- Audit Report
- Date published
- 2007-06-12
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4754_Audit_Report_on_the_Development_and_Implementation_of_ACCESS_NYC_by_the_Department_of_Information_Technology_and_Telecommunications.pdf | 2020-05-08 | Download |