NYC Government Publication

An audit report was filed on June 27, 2008 on the development and implementation of the Notice of Violation Administration System (NOVAS) by the Department of Sanitation (DSNY). NOVAS became operational in 2006, and allowed the DSNY Enforcement Agents and Sanitation Police Officers to use portable handheld devices to issue summonses, replacing the manually written paper ticket system. It was determined that NOVAS met the overall goals as stated in the original system justification, and the sytem design allowed for future enhancements and upgrades. However, some user issues were reported that DSNY must address to improve the system's functionality, productivity, and reliability. Recommendations were made to rectify these issues.

Agency

• Comptroller (COMP)

Subject

• Finance and Budget

Report type

• Audit Report

Date published

• 2008-06-30

Items

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	6297_AUDIT_REPORT_ON_THE_DEVELOPMENT_AND_IMPLEMENTATION_OF_THE_NOTICE_OF_VIOLATION_ADMINISTRATION_SYSTEM_BY_THE_DEPARTMENT_OF_SANITATION.pdf	2020-05-08	Download