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311 Customer Service Center: More Calls and a Growing Budget

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Before Mayor Bloomberg established the 311 call line, the city relied on 40 help lines in order to handle complaints. IBO reviews the amount of spending for 311 call lines and provides more information on the call center.

Agency
Subject
Report type
  • Budget Report
Date published
  • 2008-04-16

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6006_311_Customer_Service_Center__More_Calls_and_a_Growing_Budget.pdf 2020-05-08 Download