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DSS-HRA-DHS Office of Constituent Services 2020 Annual Report

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The Office of Constituent Services (OCS) connects New Yorkers in need with vital services for DSS-HRA-DHS programs. Services and information provided by OCS reduces the number of visits made by clients to centers and offices – improving customer service and reducing agency staff workload.

Sub title
  • Pursuant to Local Law 171 of 2019
Additional creators
  • NYC Department of Social Services
Report type
  • Reports - Annual
Date published
  • 2021-02-01
Fiscal year
  • 2020
  • 2021
Calendar year
  • 2020
Required Report Name
  • Report of the Office of Constituent Services