NYC Government Publication
Customer Satisfaction Surveys in Designated Citywide Languages 2021
Downloadable Content
Download PDFIn accordance with Local Law 26 of 2021, two in-language call center survey campaigns were conducted from April through June 2021. Customers who called 311 were offered the opportunity to participate in a satisfaction survey after their call. Offers were made randomly, utilizing email addresses.
- Sub title
- Status Update as of July 1, 2021
- Agency
- Additional creators
- 311
- Subject
- Report type
- Reports - Annual
- Date published
- 2021-07-01
- Language
- Fiscal year
- 2021
- Required Report Name
- Annual Report on 311 System Customer Satisfaction Surveys
Items
Thumbnail | Title | Date Uploaded | Actions |
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311_Customer_Satisfaction_Surveys_in_Designated_Citywide_Languages_2021.pdf | 2021-08-10 | Download |