Local Law 97 of 2022 requires the New York City Office of Technology & Innovation (OTI) to annually report all requests for service or complaint types that were added to or updated on the 311 customer service center web site and mobile device during the previous year in accordance with § 23-309.
To enhance the public’s access to this critical 9-1-1 service, in 2014, the City began developing a long-term strategy to implement a Next Generation 9-1-1 (NG9-1-1) system, which would allow for the seamless transfer of digital information from the public to the City’s 9-1-1 system.
The New York City AI Action Plan sets out priority initiatives for city government that speak to the urgency of our present moment and chart a clear course forward to harness the power of AI to benefit New Yorkers while protecting them from its potential harms.
NYC's economy, though quite complex and diverse, has been driven in large part by the securities industry (more colloquially, Wall Street) for the past half century. As a result, the city’s economic fortunes have been highly dependent on the ups and downs of the financial industry and markets
New York City runs on the data generated by its agencies. This report shines a light on all the efforts that keep Open Data running, brings awareness to all about the latest information available form the city, and provides a glimpse into the upcoming additions to our platform.
This summary communicates the results of the City’s third annual process for reporting on algorithmic tools. Pursuant to Mayoral Executive Order 3 of 2022 (“EO 3”), the City’s Office of Technology & Innovation (“OTI”) manages this process, providing guidance to agencies.
The objectives of this audit were to determine whether NYCOA maintained adequate financial controls over its OTPS purchasing practices as required by NYC Comptroller’s Directives, NYCOA’s policies and procedures, PPB Rules and other applicable policies and procedures, and whether it maintained adequ
Local Law 66 of 2021 requires an assessment of the 311 service request intake map in order to determine the feasibility of improving the location accuracy of this map. OTI has undertaken an assessment, the results of which are included in this report.
New York City Mayor Eric Adams and New York City Department for the Aging (DFTA) Commissioner Lorraine Cortés-Vázquez announces the distribution of free Wi-Fi equipped computer tablets to older New Yorkers in an effort to help connect them with city services.
This report provides a summary of the outcomes achieved by the two winners of the NYCx Co-Labs Housing Rights Challenge; Heat Seek and JustFix.nyc. It also includes lessons learned for working on open innovation, community engagement, urban pilots as well as policy recommendations for NYC agencies.
Mayor Eric Adams signs an executive order to consolidate all city technology agencies NYC Chief Technology Officer Matther C. Fraser to streamline their operations and foster interagency cooperation.
The Mayor's Press Office releases information about notable events and actions taken by the Mayor, as well as transcripts of all media conferences, radio shows, and ceremonies that the Mayor attends.
This report provides a summary of the outcomes achieved by the two winners of the NYCx Co-Labs Mental Health Challenge: NextStep and Me, Myself, & I. It includes lessons learned for working on open innovation, community engagement, urban pilots as well as policy recommendations for NYC agencies.
Mayor Bill de Blasio today announced the launch of a digitized placard reader program in north Brooklyn, a major step toward cracking down on abuse and ensuring public servants use their parking privileges appropriately.
With a focus on improving and expanding services, collaborating with City agencies to make New York City future-ready, and piloting innovative and emerging technologies, the Office delivers broad impact. The annual reports provide a glimpse of what the Office has accomplished in 2021.
Following the release of the NYC IoT Strategy, the City has taken steps across a range of initiatives outlined therein. This report details those steps and outlines findings from engagements with stakeholders to solicit feedback on the Strategy, and shares new commitments based on this input.
The NYC AI Strategy is a foundational effort to foster a healthy cross-sector AI ecosystem in New York City. The document establishes a baseline of information about AI to help ensure decision-makers are working from an accurate and shared understanding of the technology and the issues it presents.