I. Agency Name and Agency Language Access Coordinator
New York City Business Integrity Commission
Language Access Coordinator: Christy Capolongo, Deputy Director of Licensing
an audit of the Bronx County District Attorney’s Office’s (BXDA’s) compliance with relevant laws, standards, and guidelines regarding the provision of language access services to the non-English Language Preference (NELP) population.
audit of the Queens County District Attorney’s Office’s (QCDA’s) compliance with relevant laws, standards, and guidelines regarding the provision of language access services to the non-English Language Preference (NELP) population.
an audit of the Richmond County District Attorney’s Office’s (RCDA’s) compliance with relevant laws, standards, and guidelines regarding the provision of language access services to the non-English Language Preference (NELP) population.
Pursuant to Local Law 98 of 2022, OTI and NYC311 published the protocol for identifying the languages spoken by customers calling into 311 in November of 2022. The protocol is available in English and in the ten designated Citywide languages on 311 Online.
The auditors found that CCHR complied with Local Law 25. CCHR’s website includes a translation feature at the top of the page for viewing text and essential information of the website in various languages, including the top 10 designated NYC LEP languages.
ACS’s annual report on language access, per LL 30 of 2017 and Local Law 73. Contains information on the number of interpretation and translation requests, broken down by language.
This Final Letter Report concerns the New York City Comptroller’s audit of the New York County District Attorney’s Office’s (DANY’s) provision of translation services. The objective of this audit was to determine whether DANY is providing translation services.
BIC has developed its Language Access Plan to guide the agency in serving persons who have Limited English Proficiency (LEP). In keeping with LL 30 of
2017, BIC remains committed to developing and improving ways to maintain communications
with the City’s LEP community.
Fourth annual report submitted by The Mayor's Office of Immigrant Affairs (MOIA) and the Mayor's Office of Operations (Ops) to City Council in compliance with Local Law 30 of 2017.
In accordance with Local Law 26 of 2021, two in-language call center survey campaigns were conducted from April through June 2021. Customers who called 311 were offered the opportunity to participate in a satisfaction survey after their call. Offers were made randomly, utilizing email addresses.
Local Law 30 requires covered agencies to update its language access implementation plan, based on changes in the agency’s service population or services, at least every three years and publish such implementation plan on its website.
The Department of Records and Information Services has developed its Language Access Plan to guide the agency in serving patrons who have limited English language proficiency. This plan will ensure that all patrons and prospective patrons will have access to the department’s resources.
Local Law 30 of 2017 mandates that City agencies create a language access implementation plan in order to ensure meaningful language access to their services. This is NYCEM's Language Access Policy, updated in 2021.
Language Access Plan that provides information the agency's work and efforts to ensure that limited English is not an obstacle for older adults who are served by DFTA.
This plan explains how the Mayor's Office of Media and Entertainment intends to make its programs accessible to people with limited English proficiency.
Language access is critical for New York City’s diverse communities. The city is home to approximately 3.4 million immigrants, and almost half of all New Yorkers speak a language other than English at home. Approximately a quarter of New York City’s population, or 1.8 million New Yorkers [...].
TLC's language access implementation plan update, describing how language access services will be provided to ensure meaningful access to information and direct public services, based on changes in the agency’s service population or services.
The goal of the agency’s Language Access Plan is to ensure that all members
of the public, regardless of their English proficiency, have access to our
information, programs, and services.
Implementation Plan to guide the agency in providing agency-wide language services according to Mayoral Citywide initiatives, Local Laws and Executive Orders.
The Commission's Language Access Policy and Implementation Plan (LAIP) outlines the language access resources available to limited English proficient New Yorkers to access programs and initiatives.
NYC DOP's Language Implementation Plan for 2021 detailing efforts made for the provision of language access to our clients and the public, where appropriate.
This annual report provides an update on the agency’s implementation of its Language Access Implementation Plan, as required by Local Law 30 (2017). The report covers activity during calendar year 2019. This report also addresses updates for agencies covered by Local Law 73 (2003).
The NYC OCME's 2019 Language Access Plan was created to ensure that the OCME is in compliance with Executive Order 120 and continues to comply with Local Law 30. The plan details the different ways that the OCME provides information to members of the public who are limited English-proficient.
This annual report provides an update on the agency’s implementation of its Language Access Implementation Plan, as required by Local Law 30 (2017). The report covers activity during calendar year 2019.
This annual report provides an update on the agency’s implementation of its Language Access Implementation Plan, as required by Local Law 30 (2017). The report covers activity during Calendar Year 2019.
ACS’s annual report on language access, per LL 30 of 2017 and Local Law 73. Contains information on the number of interpretation and translation requests, broken down by language.
This report outlines the methodology for determining how the New York City Civic Engagement Commission (NYC CEC) will provide interpretation services at poll sites for limited English proficient
voters in the November 2020 election and beyond.
Annual report provides an update on the agency's implementation of its Language Access Implementation Plan, as required by Local Law 30 (2017). The report covers activity during Calendar Year 2019.
The purpose of the Language Access Policy is to establish guidelines for ensuring equitable service ans access for individuals with limited proficiency (LEP). DDC recognizes the importance of effective and accurate communication between our agency and the city we serve.
HPD language access plan ensures that all Limited English Proficient (“LEP”) persons have equitable access to services and to comply with other goals outlined in the Agency’s Language Access Plan.
In response to Local Law 37 of 2018, ACS conducted a study regarding language needs of children in foster care. This report describes the language study that ACS conducted, and it provides a summary of key findings from that study. It also outlines ACS's continuing work to respond to language needs.
Report on the Comptroller's audit of the NYC DEP's compliance with Local Law 25 of 2016, which governs the translation of websites of new York city agencies.
This Letter Report concerns the New York City Comptroller’s audit of the New York City Department of Health and Mental Hygiene’s (DOHMH’s) compliance with Local Law 25, which governs the translation of websites of New York City agencies.