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Audit of the Department of Consumer and Worker Protection’s Response to Price Gouging on Essential Products

Date Published:: 2022-02-22
Description:: The Department of Consumer and Worker Protection (DCWP), formerly the Department of Consumer Affairs (DCA), seeks to protect and enhance the daily economic lives of New Yorkers to help create thriving communities. The emergency rule makes it illegal to increase prices by 10 percent or more...
Agency:: Comptroller (COMP)
Subject(s):: Consumers, Business, and Government
Report Type:: Audit Report

Consumer Protection Tips for Women

Date Published:: 2021-12-15
Description:: Women face unique challenges in the workplace and marketplace. The Department of Consumer and Worker Protection created these tips to educate women about ways to protect themselves and where to turn for help.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Women and Consumers
Report Type:: Reports - Annual

Mayor's Press Release: MAYOR DE BLASIO AND DEPARTMENT OF CONSUMER AND WORKER PROTECTION ANNOUNCE $400K SETTLEMENT WITH T-MOBILE IN CONSUMER PROTECTION

Date Published:: 2021-06-23
Description:: The Mayor's Press Office releases information about notable events and actions taken by the Mayor, as well as transcripts of all media conferences, radio shows, and ceremonies that the Mayor attends.
Agency:: Mayor's Office (OM)
Subject(s):: Government, Politics and Government, and Consumers
Report Type:: Press Releases

The New Rent-to-Own: More Confusing, Still Expensive, and Offered at an NYC Store Near you

Date Published:: 2021-04-29
Description:: This report examines the virtual lease-to-own (LTO) industry in New York City, specifically focusing on those promoted by brick-and mortar businesses, and the deceptive tactics used to lure consumers into financing agreements.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Consumers
Report Type:: Other

Uneven Impact: What Job Loss During COVID-19 Means for New Yorkers Now and into the Future

Date Published:: 2020-12-01
Description:: This research brief examines how COVID-19 is impacting New Yorkers' financial health in the short-term and the potential long-term impacts of not immediately addressing the uneven impact of the pandemic economy.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Consumers
Report Type:: Other

Comparison of NYC Neighborhoods Hit Hard by COVID-19 and Price Gouging

Date Published:: 2020-11-09
Description:: After analyzing the more than 10,000 complaints about price gouging, DCWP found that the neighborhoods with the most complaints are many of the same neighborhoods that were hardest hit by COVID-19. These neighborhoods, which are majority Black and Hispanic, are already financially vulnerable.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Consumers
Report Type:: Data / Statistics

Already At-Risk: The New Yorkers Struggling Economically Before COVID-19

Date Published:: 2020-09-01
Description:: This research brief examines the financial vulnerability of New Yorkers prior to the COVID-19 crisis to understand who is least able to cope with its economic effects. The research brief looks at three key indicators of financial health—banking access, emergency savings, and credit access.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Consumers
Report Type:: Other

Municipal Policies for Community Wealth Building

Date Published:: 2020-08-01
Description:: This report surveys community wealth building strategies that 15 cities and regions in the U.S. and around the world are undertaking to strengthen the economic and financial health of their communities—and how powerful those approaches can be.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Consumers
Report Type:: Other

DCA 2020 Privacy Law Agency Report

Date Published:: 2020-07-31
Description:: The Identifying Information Law requires City agencies to submit comprehensive biennial reports related to their collection, disclosure, and retention of identifying information and their privacy protection practices.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Consumers
Report Type:: Laws / Legislation

Business Outreach Report pursuant to LL68 of 2015

Date Published:: 2020-06-30
Description:: This report covers all business outreach done by the agency during the time period of 6/30/2019 – 6/29/2020. It is submitted pursuant to N.Y.C. Ad. Code § 20-706.2 as added by Local Law 68 of 2015.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Consumers
Report Type:: Reports - Annual

Free Financial Counseling By Phone

Date Published:: 2020-04-01
Description:: DCWP launched this campaign to encourage New Yorkers to book an appointment for free one-on-one professional, financial counseling by phone.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Consumers and Budget and Finance
Report Type:: Press Releases

Report on the Feasibility of Establishing a Penalty Mitigation Program for Food Service and Retail Establishments

Date Published:: 2020-02-19
Description:: DSNY studies the feasibility for a penalty mitigation program, in which civil penalties for notices of violations would be waived for food service establishments that donate their excess food to nonprofit organizations.
Agency:: Sanitation, Department of (DSNY)
Subject(s):: Sanitation, Food, and Consumers
Report Type:: Reports - Other (Consultant/Staff)

Penalty Mitigation Program Report (LL74 of 2018)

Date Published:: 2020-01-17
Description:: Summary of Local Law 74 of 2018 Local Law 74 of 2018 (“the Law”) tasks the Department of Consumer Affairs (“DCA”) with conducting a review to determine whether it is feasible to implement a penalty mitigation program for retail establishments and food service establishments.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Consumers
Report Type:: Laws / Legislation

Immigration Assistance Service Provider Report

Date Published:: 2019-10-01
Description:: Pursuant to Local Law 63 of 2017, this report on immigration service providers is submitted by the agency, in conjunction with the mayor's office of immigrant affairs to the Mayor and the Speaker of the City Council
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Consumers
Report Type:: Laws / Legislation

Lost in Translation: Findings from Examination of Language Access by Debt Collectors

Date Published:: 2019-09-01
Description:: This report highlights the lack of language access services for limited-English proficiency (LEP) consumers by debt collection agencies.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Languages, Finance, and Consumers
Report Type:: Studies

Tow Truck Industry Compliance Report

Date Published:: 2018-11-15
Description:: Pursuant to Local Law 41 of 2011, this report covers industry compliance for tow trucks with respect to violations issued.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Consumers
Report Type:: Laws / Legislation

DE BLASIO ADMINISTRATION LAUNCHES NYCX TO STIMULATE ECONOMIC GROWTH, CREATE JOBS AND SOLVE BIG CHALLENGES THROUGH NEW TECHNOLOGIES

Date Published:: 2017-10-19
Description:: First-ever municipal tech engagement program calls on industry to develop new technologies that transform public life, spur economic growth, improve service delivery and increase digital inclusion for all New Yorkers.
Agency:: Mayor's Office (OM)
Subject(s):: Consumers, Employment, and Data and Communications
Report Type:: Press Releases

Used and Abused by the Used Car Industry: Predatory Lending in the Secondhand Auto Industry

Date Published:: 2017-04-05
Description:: Department of Consumer Affairs and Council Member Rafael Espinal, Jr. held a public hearing in October 2016 to explore predatory lending in the used car industry. This report provides an overview of the public hearing that includes findings and recommendations.
Agency:: Consumer Affairs, Department of (DCA)
Subject(s):: Laws and legislation and Consumers
Report Type:: Other

If It Sounds Too Good To Be True, It Is.

Date Published:: 2017-01-01
Description:: The campaign advertisements highlight the over-the-top approach used by dealerships such as their eye-catching low prices and assurances about financing despite your credit scores to help New Yorkers avoid a bad deal at a used car dealership.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Consumers
Report Type:: Press Releases

Mayor's Press Release: CITY RELEASES GENDER PRICING STUDY – “FROM CRADLE TO CANE: THE COST OF BEING A FEMALE CONSUMER”

Date Published:: 2015-12-17
Description:: The Mayor's Press Office releases information about notable events and actions taken by the Mayor, as well as transcripts of all media conferences, radio shows, and ceremonies that the Mayor attends.
Agency:: Mayor's Office (OM)
Subject(s):: Government, Politics and Government, and Consumers
Report Type:: Press Releases

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Audit of the Department of Consumer and Worker Protection’s Response to Price Gouging on Essential Products

Consumer Protection Tips for Women

Mayor's Press Release: MAYOR DE BLASIO AND DEPARTMENT OF CONSUMER AND WORKER PROTECTION ANNOUNCE $400K SETTLEMENT WITH T-MOBILE IN CONSUMER PROTECTION

The New Rent-to-Own: More Confusing, Still Expensive, and Offered at an NYC Store Near you

Uneven Impact: What Job Loss During COVID-19 Means for New Yorkers Now and into the Future

Comparison of NYC Neighborhoods Hit Hard by COVID-19 and Price Gouging

Already At-Risk: The New Yorkers Struggling Economically Before COVID-19

Municipal Policies for Community Wealth Building

DCA 2020 Privacy Law Agency Report

Business Outreach Report pursuant to LL68 of 2015

Free Financial Counseling By Phone

Report on the Feasibility of Establishing a Penalty Mitigation Program for Food Service and Retail Establishments

Penalty Mitigation Program Report (LL74 of 2018)

Immigration Assistance Service Provider Report

Lost in Translation: Findings from Examination of Language Access by Debt Collectors

Tow Truck Industry Compliance Report

DE BLASIO ADMINISTRATION LAUNCHES NYCX TO STIMULATE ECONOMIC GROWTH, CREATE JOBS AND SOLVE BIG CHALLENGES THROUGH NEW TECHNOLOGIES

Used and Abused by the Used Car Industry: Predatory Lending in the Secondhand Auto Industry

If It Sounds Too Good To Be True, It Is.

Mayor's Press Release: CITY RELEASES GENDER PRICING STUDY – “FROM CRADLE TO CANE: THE COST OF BEING A FEMALE CONSUMER”

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