The Department of Consumer and Worker Protection (DCWP), formerly the Department of Consumer Affairs (DCA), seeks to protect and enhance the daily economic lives of New Yorkers to help create thriving communities. The emergency rule makes it illegal to increase prices by 10 percent or more...
Department of Consumer Affairs and Council Member Rafael Espinal, Jr. held a public hearing in October 2016 to explore predatory lending in the used car industry. This report provides an overview of the public hearing that includes findings and recommendations.
Pursuant to LL51/2009, report on the effectiveness of the new law at increasing the capacity of parking for bicycles in the City's garages and parking lots including the location of bicycle parking spaces and the rate of usage of such spaces
Pursuant to Local Law 63 of 2017, this report on immigration service providers is submitted by the agency, in conjunction with the mayor's office of immigrant affairs to the Mayor and the Speaker of the City Council
Summary of Local Law 74 of 2018
Local Law 74 of 2018 (“the Law”) tasks the Department of Consumer Affairs (“DCA”) with conducting a review to determine whether it is feasible to implement a penalty mitigation program for retail establishments and food service establishments.
This research brief examines how COVID-19 is impacting New Yorkers' financial health in the short-term and the potential long-term impacts of not immediately addressing the uneven impact of the pandemic economy.
This report examines the virtual lease-to-own (LTO) industry in New York City, specifically focusing on those promoted by brick-and mortar businesses, and the deceptive tactics used to lure consumers into financing agreements.
After analyzing the more than 10,000 complaints about price gouging, DCWP found that the neighborhoods with the most complaints are many of the same neighborhoods that were hardest hit by COVID-19. These neighborhoods, which are majority Black and Hispanic, are already financially vulnerable.
The Identifying Information Law requires City agencies to submit comprehensive biennial reports related to their
collection, disclosure, and retention of identifying information and their privacy protection
Women face unique challenges in the workplace and marketplace.
The Department of Consumer and Worker Protection created these tips to educate
women about ways to protect themselves and where to turn for help.
This report surveys community wealth building strategies that 15 cities and regions in the U.S. and around the world are undertaking to strengthen the economic and financial health of their communities—and how powerful those approaches can be.
This research brief examines the financial vulnerability of New Yorkers prior to the COVID-19 crisis to understand who is least able to cope with its economic effects. The research brief looks at three key indicators of financial health—banking access, emergency savings, and credit access.
The campaign advertisements highlight the over-the-top approach used by dealerships such as their eye-catching low prices and assurances about financing despite your credit scores to help New Yorkers avoid a bad deal at a used car dealership.
First-ever municipal tech engagement program calls on industry to develop new technologies that transform public life, spur economic growth, improve service delivery and increase digital inclusion for all New Yorkers.
DSNY studies the feasibility for a penalty mitigation program, in which civil penalties for notices of violations would be waived for food service establishments that donate their excess food to nonprofit organizations.