The accessibility plan outlines the steps that are being taken and will be taken to “ensure that the agency’s workplace, services, programs, and activities are accessible to and accommodating and inclusive of persons with disabilities."
The Department of Records and Information Services has developed its Language Access Plan to guide the agency in serving patrons who have limited English language proficiency. This plan will ensure that all patrons and prospective patrons will have access to the department’s resources.
Language access is critical for New York City’s diverse communities. The city is home to approximately 3.4 million immigrants, and almost half of all New Yorkers speak a language other than English at home. Approximately a quarter of New York City’s population, or 1.8 million New Yorkers [...].
The Citizen Participation Plan (CPP) is New York City’s framework to promote a community-wide dialogue to identify housing and community development priorities and guide the use of funding received from the Community Planning and Development (CPD).
Pursuant to Local Law 12 of 2023, this report articulates our 5-year accessibility plan, divided into Physical Access, Programmatic Access, Effective Communications, Digital Access, and Workplace Inclusion. The Plan reviews challenges and the steps implemented or planned to address them.