This inspectors’ training manual includes “traditional” customer service training as well as material that addresses specific issues from the inspection environment and material on the Business Owner’s Bill of Rights. It focuses on two modules from "Great Service, Great City."
IBO’s review of New York City’s spending on antismoking programs finds that spending levels
have varied widely in recent years—and that after trending downward the local adult smoking rate has been increasing.
Cases of sexually transmitted diseases—chlamydia, gonorrhea, and (primary and secondary) syphilis—have reached their highest reported levels in 30 years in NYC and record levels nationwide.
This report includes descriptive statistics by field operations location, on: the size and demographics of the client population; levels at which financial assistance and social services are requested and granted; time frames for the provision of services; and data on case closings and re-openings.
This report includes descriptive statistics by field operations location, on: the size and demographics of the client population; levels at which financial assistance and social services are requested and granted; time frames for the provision of services; and data on case closings and re-openings.
Pursuant to Local Law 25 of 2018, the New York City Department of Health and Mental Hygiene published these age appropriate educational materials on opiates awareness and prevention.
An overview of the City's food policy work and provide current metrics on City food programs, including the 19 food metrics that the City is required to report on annually pursuant to Local Law 52 of 2011.
The findings of the review into the performance of New York City Health +
Hospitals (H+H) to the COVID-19 pandemic conducted by the Office of the Comptroller.
The Comptroller’s investigation, examining the City’s response to lead in the period between January 1, 2013 and October 10, 2018, includes a number of findings that demonstrate the need for increased coordination in the City’s fight against lead exposure.
The challenges of retaining permanent nurses and the growing spending on higher-cost agency and traveling nurses pose risks to H+H’s financial stability and undermine the City’s commitments to both its public sector employees and its patients.
The 2021 annual report highlights CGE activities between January 2021 and December2021. It also lays out a plan of action for 2022. Specifically, in 2021,