This annual report provides an update on the agency’s implementation of its Language Access Implementation Plan, as required by Local Law 30 (2017). The report covers activity during Calendar Year 2019.
This report also addresses updates for agencies covered by Local Law 73 (2003).
Report analyzes status of the accessible pedestrian signals (APS) program, including cost assessment, funding sources, recommendations for improvement, new technologies that can be employed, and list of the 150 top-ranked intersections for new APS as of December 31, 2019.
Analyzes status of accessible pedestrian signals (APS) program. Includes cost, funding sources, recommendations, availability of new technology, and additional intersections that warrant inclusion in the program. Lists the 50 top ranked intersections for new APS, as evaluated by DOT.
Pursuant to Local Law 12 of 2023, this report articulates our 5-year accessibility plan, divided into Physical Access, Programmatic Access, Effective Communications, Digital Access, and Workplace Inclusion. The Plan reviews challenges and the steps implemented or planned to address them.
Pursuant to Local Law 98 of 2022, OTI and NYC311 published the protocol for identifying the languages spoken by customers calling into 311 in November of 2022. The protocol is available in English and in the ten designated Citywide languages on 311 Online.
The Department of Records and Information Services has developed its Language Access Plan to guide the agency in serving patrons who have limited English language proficiency. This plan will ensure that all patrons and prospective patrons will have access to the department’s resources.
The NYC for Racial Justice report, outlines persistent patterns of inequity experienced by New Yorkers. Providing insight into what the Commission heard in its first phase of engagement, the report shows the ways in which structural racism operates and its harmful impact on New Yorkers of Color.
Announced by Mayor de Blasio in June of 2015, an interagency Three-Quarter Housing (TQH) Task Force reviews the use of three-quarter houses in New York City and promotes structural stability, fire safety, and tenant protections. The interagency Task Force includes DOB, FDNY, HPD, HRA and Law Dept.