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Letter to Dr. Mitchell Katz regarding H+H spending on agency and travel nurses

Date Published:

2023-06-06

Description:

The challenges of retaining permanent nurses and the growing spending on higher-cost agency and traveling nurses pose risks to H+H’s financial stability and undermine the City’s commitments to both its public sector employees and its patients.

Agency:

Comptroller (COMP)

Subject(s):

Government, COVID-19, and Health

Report Type:

Other
Standardized Customer Service Training Curriculum for Inspectors

Date Published:

2018-12-31

Description:

This inspectors’ training manual includes “traditional” customer service training as well as material that addresses specific issues from the inspection environment and material on the Business Owner’s Bill of Rights. It focuses on two modules from "Great Service, Great City."

Agency:

Operations, Mayor's Office of (OPS)

Subject(s):

Health and Government

Report Type:

Other