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Services Available Online Only Flyer

Date Published:: 2022-04-27
Description:: In-Person Licensing and Collections Services Available By Appointment Only. For all other DCWP services, use online services at nyc.gov/dcwp or email the Division listed on the flyer.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Licenses and Permits, Consumers, and COVID-19
Report Type:: Brochures

In-Person Licensing and Collections Services Available By Appointment Only.

Date Published:: 2022-04-26
Description:: DCWP is accepting in-person visits from customers with appointments only at our Manhattan and Queens locations. You must schedule an appointment to meet with a DCWP representative. For health and safety reasons, DCWP cannot serve walk-ins.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Licenses and Permits and COVID-19
Report Type:: Brochures

NYC Free Tax Prep Flyer

Date Published:: 2022-01-01
Description:: A flyer about NYC Free Tax Prep services, including who qualifies, what documents are needed, how you can file, and what credits you can claim.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Taxation
Report Type:: Brochures

Consumer Protection Tips for Women

Date Published:: 2021-12-15
Description:: Women face unique challenges in the workplace and marketplace. The Department of Consumer and Worker Protection created these tips to educate women about ways to protect themselves and where to turn for help.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Women and Consumers
Report Type:: Reports - Annual

Health of Asians and Pacific Islanders in New York City, 2021: Summary

Date Published:: 2021-12-10
Description:: Executive Summary of report detailing health of Asian and Pacific Islander (API) New Yorkers, disaggregated by ancestry.
Agency:: Health and Mental Hygiene, Department of (DOHMH)
Subject(s):: Statistics, Health, and Ethnic groups
Report Type:: Data / Statistics

RESPONDING TO A SUMMONS AT OATH (Sept 2021)

Date Published:: 2021-10-15
Description:: Outreach infographic about how to respond to a summons at OATH. Step 1: Check Your Hearing Date Step 2: Decide How You Want to Respond: Admit and Pay, Cure or Settle, or Fight Summons at Hearing Step 3: Prepare for Your Hearing STEP 4: Appear On or Before Your Hearing Date
Agency:: Administrative Trials and Hearings, Office of (OATH)
Subject(s):: Courts
Report Type:: Guides

Key to NYC ― Conflict Resolution Tips for Businesses and Workers

Date Published:: 2021-10-15
Description:: A one pager with quick tips from the training: Key to NYC Conflict Resolution Tips. The full video training is on YouTube at https://www.youtube.com/watch?v=jFT6P2HJUJI
Agency:: Administrative Trials and Hearings, Office of (OATH)
Subject(s):: Food, Business, and Education
Report Type:: Guides

Important Information for New Yorkers Who Have Lost Loved Ones: Funeral Planning During COVID-19

Date Published:: 2021-10-13
Description:: A document with important tips and information when funeral planning during the COVID-19 pandemic.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Death, Consumers, and COVID-19
Report Type:: Other

Financial Empowerment Center flyer

Date Published:: 2021-09-13
Description:: Flyer to promote Financial Empowerment Center in-person and remote services. Sessions are secure and confidential.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Budget and Finance
Report Type:: Brochures

Identifying Illegal Cabs Flyer

Date Published:: 2021-09-10
Description:: Provides information to perspective passengers on how they can identify Cabs that are operating illegally. Passengers are also informed of their rights and the rights of their Driver during the trip.
Agency:: Taxi and Limousine Commission (TLC)
Subject(s):: Taxicabs, Transportation, and Traffic Safety
Report Type:: Other

Car Service Upfront Payments

Date Published:: 2021-09-08
Description:: Provides information to passengers on TLC Upfront Payment Policy which allows local car services to request payment from passengers before a trip begins and the rules car service companies must follow if they choose to implement an Upfront Payment Policy.
Agency:: Taxi and Limousine Commission (TLC)
Subject(s):: Taxicabs, Transportation, and Traffic Safety
Report Type:: Other

Resources for Residential Property Owners in the Wake of COVID-19

Date Published:: 2021-07-29
Description:: COVID-19 has been a challenging time for owners as well as tenants. Here, we summarize resources to help you access rent payments, loans, foreclosure protections, and individualized assistance.
Agency:: Protect Tenants, Mayor's Office to (MOPT)
Subject(s):: Housing - Low Income and Housing
Report Type:: Brochures

Child Tax Credit payments begin July 15, 2021 Flyer

Date Published:: 2021-07-26
Description:: To help families during COVID, the U.S. government made changes to the Child Tax Credit. Families can get half of the fully refundable credit—worth up to $3,600 per child—as monthly payments in 2021 and the other half as a refund in 2022.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Taxation
Report Type:: Brochures

Frequently Asked Questions: COVID-19 Recovery Charge at Restaurants

Date Published:: 2021-07-12
Description:: This document includes information about the COVID-19 Recovery Charge at Restaurants, which restaurants cannot require customers to pay.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Restaurants and COVID-19
Report Type:: Other

NYCEM My Emergency Plan + Hurricanes in New York City – Bengali

Date Published:: 2021-06-28
Description:: This Ready New York workbook and hurricane guide will help New Yorkers create an emergency plan. It guides users through establishing a support network, capturing vital health information, evacuation planning, gathering emergency supplies and includes a map of NYC hurricane evacuation zones.
Agency:: Emergency Management, Office of (OEM)
Subject(s):: Weather, Supplies, and Emergency Preparedness
Report Type:: Guides

What You Need to Know about the Third Round of Economic Impact Payments and the Recovery Rebate Credit

Date Published:: 2021-06-24
Description:: Under the American Rescue Plan Act of 2021, eligible individuals and families will receive a third round of Economic Impact Payments (EIP or stimulus payments) by mail (paper check or prepaid debit card) or by direct deposit to your bank account. No action is required by most eligible recipients.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: COVID-19
Report Type:: Other

COVID-19 and Paid Sick Leave (Spanish)

Date Published:: 2021-06-01
Description:: A summary of the state, local, and federal paid sick leave laws. Employers cannot mistreat or punish workers for using or asking for sick leave.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Laws and legislation, Labor and Employment, and COVID-19
Report Type:: Brochures

Paid Safe and Sick Leave Public awareness Campaign

Date Published:: 2021-06-01
Description:: DCWP launched this campaign to educate New Yorkers about their rights and protections under the recently expanded NYC Paid Safe and Sick Leave Law.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Laws and legislation and Labor and Employment
Report Type:: Press Releases

Mayor's Press Release: MAYOR DE BLASIO ANNOUNCES RETURN OF CURBSIDE COMPOSTING, MAJOR EXPANSIONS OF COMMUNITY COMPOSTING, REUSE, AND HAZARDOUS WASTE

Date Published:: 2021-04-22
Description:: The Mayor's Press Office releases information about notable events and actions taken by the Mayor, as well as transcripts of all media conferences, radio shows, and ceremonies that the Mayor attends.
Agency:: Mayor's Office (OM)
Subject(s):: Government, Sanitation, and Diseases
Report Type:: Press Releases

National Consumer Protection Week Tips 2021

Date Published:: 2021-03-04
Description:: Scammers often take advantage of vulnerable people during times of crisis and distress. It is important that you be aware of any potential scams in order to protect yourself and your money. This publication describes common COVID-19-related scams and tips to stay safe.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Consumers and COVID-19
Report Type:: Other

What You Need to Know about the Second Round of Economic Impact Payments and the Recovery Rebate Credit

Date Published:: 2021-02-12
Description:: A document about eligibility for the second round of the Economic Impact Payment and the payment amounts.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: COVID-19
Report Type:: Other

Lawful Source of Income Factsheet for Tenants

Date Published:: 2021-02-11
Description:: "Five Things You Need to Know" - Lawful Source of Income Factsheet for Tenants. The NYC Commission on Human Rights protects you from lawful source of income discrimination in housing.
Agency:: Human Rights, City Commission on (CCHR)
Subject(s):: Human Rights and Housing
Report Type:: Guides

Lawful Source of Income Factsheet for Realtors

Date Published:: 2021-02-10
Description:: Brokers, real estate agents, and owners cannot treat current or prospective tenants differently or refuse to rent to them because they receive subsidies or vouchers. This FAQ factsheet will help brokers meet your obligations as a real estate agent.
Agency:: Human Rights, City Commission on (CCHR)
Subject(s):: Human Rights and Housing
Report Type:: Guides

Avenue NYC Commercial District Needs Assessment - Sunnyside, Queens

Date Published:: 2020-12-31
Description:: The Commercial District Needs Assessment (CDNA) highlights a neighborhood’s existing business landscape and consumer characteristics.
Agency:: Small Business Services, Department of (SBS)
Subject(s):: Neighborhoods and Small Business
Report Type:: Studies

COVID-19 Guide to Mental Health Resources for Justice-Involved People

Date Published:: 2020-11-30
Description:: This guide includes mental health resources and information that can help people with justice involvement, people with loved ones who are or were recently incarcerated, and caregivers of children with incarcerated parents find mental health support during the COVID-19 pandemic.
Agency:: ThriveNYC, Mayor's Office of (Thrive)
Subject(s):: Criminal Justice, Mental Health, and Crime and Criminals
Report Type:: Other

Returning to Work During COVID-19: Important Information for Domestic Workers and Their Employers.

Date Published:: 2020-11-10
Description:: This publication is intended to provide important health and safety information for domestic workers and their employers during the COVID-19 pandemic.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Laws and legislation, Labor and Employment, and COVID-19
Report Type:: Other

Resource Guide: Teens and Abuse During the Coronavirus Crisis

Date Published:: 2020-10-31
Description:: This guide offers some suggestions for teens who are at home during COVID-19, what to do if teens are in a home with someone who is causing you harm or if you are experiencing abuse online.
Agency:: ThriveNYC, Mayor's Office of (Thrive)
Subject(s):: Criminal Justice, Mental Health, and Youth
Report Type:: Other

Department of Design & Construction Annual Report on Implementation of Language Access

Date Published:: 2020-10-14
Description:: Language Access Implementation Plan is the Department of Design & Construction (DDC) incorporating language principles in the development of essential documents proceeding with the translation process. DDC understands the importance of effective communication the agency and the city we serve.
Agency:: Design and Construction, Department of (DDC)
Subject(s):: Equal Employment, Community Relations, and Education
Report Type:: Reports - Annual

Additional Industries Permitted to Reopen in NYC: What Workers Need to Know

Date Published:: 2020-09-22
Description:: This publication provides an overview of the general and industry-specific requirements employers must follow during Reopening NYC.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Business and COVID-19
Report Type:: Other

NYCEM RNY My Emergency Plan - Bengali

Date Published:: 2020-09-04
Description:: This Ready New York workbook will help New Yorkers, especially those with disabilities and access and functional needs, create an emergency plan. It guides users through establishing a support network, capturing vital health information, evacuation planning and gathering emergency supplies.
Agency:: Emergency Management, Office of (OEM)
Subject(s):: Supplies, Emergencies, and Weather
Report Type:: Guides

Five from Thrive Access During COVID-19

Date Published:: 2020-07-31
Description:: Five ways it is easier and more affordable to access mental health support during the COVID-19 crisis
Agency:: ThriveNYC, Mayor's Office of (Thrive)
Subject(s):: Mental Health
Report Type:: Other

PHASE 4 of Reopening NYC: What Workers Need to Know

Date Published:: 2020-07-20
Description:: This publication provides an overview for workers about the general and industry-specific requirements employers must follow during Reopening NYC.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: COVID-19
Report Type:: Other

Disability Rights Factsheet

Date Published:: 2020-07-15
Description:: All New Yorkers deserve to have equal access to housing, employment, and public places. Our factsheets give a snapshot of rights and responsibilities under the NYC Human Rights Law.
Agency:: Human Rights, City Commission on (CCHR)
Subject(s):: Disability
Report Type:: Brochures

PHASE 3 of Reopening NYC: What Workers Need to Know

Date Published:: 2020-07-06
Description:: This publication provides an overview for workers about the general and industry-specific requirements employers must follow during phase 3 of Reopening NYC
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Business and COVID-19
Report Type:: Other

Cease Debt Collection Communication Letter: Instructions and Template

Date Published:: 2020-07-01
Description:: Consumers may request at any time that a debt collector stop communicating with them permanently about a debt or alleged debt. If you are facing financial hardship due to the COVID-19 crisis, you can request that debt collection agencies stop contacting you temporarily about the debt.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Consumers
Report Type:: Guides

COVID-19 Guide to Mental Health Resources for Children, Teens & Young Adults

Date Published:: 2020-06-30
Description:: This guide contains mental health resources available during the COVID-19 pandemic for people from birth to age 24.
Agency:: ThriveNYC, Mayor's Office of (Thrive)
Subject(s):: Mental Health and Youth
Report Type:: Brochures

Five Ways to Use Technology to Connect to Mental Health Support During the COVID-19 Crisis

Date Published:: 2020-06-30
Description:: Many New Yorkers are feeling stressed, anxious, and sad right now. Mental health support – whether that means staying connected to your loved ones, downloading a helpful app, or having a video session with a counselor – can help.
Agency:: ThriveNYC, Mayor's Office of (Thrive)
Subject(s):: Mental Health
Report Type:: Other

Five from Thrive - Five Creative Activities

Date Published:: 2020-06-29
Description:: Nearly 40% of adults in the U.S. reported feeling lonely some or all of the time. Loneliness and social isolation can have a range of negative effects, including worsening symptoms of symptoms of depression, anxiety and other mental illnesses.
Agency:: ThriveNYC, Mayor's Office of (Thrive)
Subject(s):: Mental Health
Report Type:: Other

PHASE 2 of Reopening NYC: What Workers Need to Know

Date Published:: 2020-06-18
Description:: This publication provides an overview for workers about the general and industry-specific requirements employers must follow during phase 2 of Reopening NYC.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Business and COVID-19
Report Type:: Other

Five from Thrive - Exacerbating Inequities

Date Published:: 2020-06-11
Description:: Even before the coronavirus pandemic, there were already profound mental health inequities in New York City. Communities of color experienced a higher incidence of mental health needs yet were less likely to be connected to care. Five ways in which the pandemic is exacerbating these inequities.
Agency:: ThriveNYC, Mayor's Office of (Thrive)
Subject(s):: Mental Health
Report Type:: Other

PHASE 1 of Reopening NYC: What Workers Need to Know

Date Published:: 2020-06-10
Description:: This publication provides an overview for workers about the general and industry-specific requirements employers must follow during phase 1 of Reopening NYC.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Business and COVID-19
Report Type:: Other

COVID-19 Scams and Safety Tips

Date Published:: 2020-05-20
Description:: Scammers often take advantage of vulnerable people during times of crisis and distress. It is important that you be aware of any potential scams in order to protect yourself and your money. This publication describes common COVID-19-related scams and tips to stay safe.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Consumers and COVID-19
Report Type:: Other

Storefront Posters

Date Published:: 2020-05-01
Description:: Promotional storefront posters in multiple languages for NYC Census outreach. Posters provides site and phone number to fill out the census. Size: 8.5 x 11
Agency:: NYC Census (Census)
Subject(s):: Census
Report Type:: Guides

Free Financial Counseling By Phone

Date Published:: 2020-04-01
Description:: DCWP launched this campaign to encourage New Yorkers to book an appointment for free one-on-one professional, financial counseling by phone.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Consumers and Budget and Finance
Report Type:: Press Releases

Multilingual Census Brochure

Date Published:: 2020-03-30
Description:: Census brochure in 13 languages promoting completion of the Census. This brochure was used for outreach purposes by field team and CCF awardees.
Agency:: NYC Census (Census)
Subject(s):: Census
Report Type:: Brochures

Flyer for Businesses: Do you sell any good or service needed to limit the spread of COVID-19?

Date Published:: 2020-03-27
Description:: A flyer to warn businesses that price gouging for any personal or household good or any service that is needed to prevent or limit the spread of or treat the new coronavirus (COVID-19) is illegal.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Business, Prices, and COVID-19
Report Type:: Brochures

Update about Workplace Laws During COVID-19 (Spanish)

Date Published:: 2020-03-21
Description:: This publication includes a summary of City labor laws for employers and employees as you deal with the impact of COVID-19 on your workplace.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Laws and legislation, Labor and Employment, and COVID-19
Report Type:: Other

Flyer for Consumers: Have you tried to buy any good or service needed to limit the spread of COVID-19?

Date Published:: 2020-03-01
Description:: A flyer to warn consumers about illegal price gouging for any personal or household good or any service that is needed to prevent or limit the spread of or treat the new coronavirus (COVID-19).
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: Prices, Consumers, and COVID-19
Report Type:: Other

Neighborhood Organizing Census Committee (NOCC) Cards

Date Published:: 2020-02-01
Description:: Commitment card for volunteers to sign up to join their Neighborhood Organizing Census Committee(NOCC) . NOCC helped provide an organizational structure for local volunteers to do their own direct outreach to their friends, families, and neighbors, with support from NYC Census 2020.
Agency:: NYC Census (Census)
Subject(s):: Census
Report Type:: Other

What You Need to Know about Economic Impact Payments

Date Published:: 2020-02-01
Description:: An overview of the first round Economic Impact payment, including who qualifies and the payment amounts.
Agency:: Consumer and Worker Protection, Department of (DCWP)
Subject(s):: COVID-19
Report Type:: Other

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