Report shall include a statistical summary of the complaints received during such fiscal year, categorized by agency, type of complaint, agency response, mode of resolution, and such other factors as the public advocate deems appropriate; an analysis of recurring complaints and the public advocate's recommendations for administrative, legislative or budgetary actions to resolve the underlying problems causing the complaints; a summary of the findings and recommendations of the agency program reviews conducted during the fiscal year and a summary of the agency responses to such findings and recommendations; a summary of the charter requirements which, in the opinion of the public advocate are not being implemented by the city agencies and officers subject to them, including a description of the nature and extent of the failure to comply and a summary of the responses of the agencies or officers to the public advocate's conclusions; and a summary of improvements in charter compliance since the public advocate's last annual report . The report shall include an assessment of the fiscal implications of any recommendations presented
Annual summary report on findings from all investigations, reviews, studies, audits and other activities of the DOC, including (a) a description of all significant findings from the investigations, reviews, studies, and audits conducted in the preceding year; (b) a description of the recommendations for corrective action made in the preceding year; (c) an identification of each recommendation described in previous annual reports on which corrective action has not been implemented or completed; and (d) the number of open investigations, reviews, studies, or audits that have been open, as of the close of the preceding calendar year, for a time period of (1) six months up to and including one year, (2) more than one year up to and including two years, (3) more than two years up to and including three years, and (4) more than three years
Report including 1. A list and description of the services provided by the department; 2. The total number of employees, a list of functional titles, the number of employees in each functional title and a summary of the general responsibilities for each title; 3. The total number of engagements, per month, disaggregated by the types of services provided, whether the service was provided at the department's office, a resource center or in the field, and borough; 4. The types of services veterans have inquired about, including through 311 calls, per month, disaggregated by type of service, and borough where applicable; 5. The methods by which the department provides information to veterans and their families, caretakers and active service members and the methods by which veterans and their families learned about the department; 6. A list of the field services provided by the department in each borough, per month; and 7. The methods utilized by the department in calculating its report on the performance indicators herein.