The objective of this audit was to determine whether DOHMH has adequate controls to ensure that initial inspections at UPK GCC centers are conducted in accordance with the agency’s policies and procedures. The audit found that DOHMH needs to strengthen its controls.
José A. Pagán shall succeed to the powers and duties of the “Health Services Administrator” under section 7384 of the Unconsolidated Laws (Chapter 1016 of the Laws of 1969) and shall act on behalf of the City of New York...
This inspectors’ training manual includes “traditional” customer service training as well as material that addresses specific issues from the inspection environment and material on the Business Owner’s Bill of Rights. It focuses on two modules from "Great Service, Great City."
HASA report includes descriptive statistics by field operations location, on: the size and demographics of the client population; levels at which financial assistance and social services are requested and granted; time frames for the provision of services; and data on case closings and re-openings.