DCA released a report on the first year of the Ventanilla de Asesoria Financiera (Financial Empowerment Window), outlining the program's origin, design, implementation, successes, challenges, and lessons learned.
DCA conducted its first-ever study of the gender pricing of goods in New York City across multiple industries. The industries studied for this report include: toys and accessories, children's clothing, adult clothing, personal care products, and home health care products for seniors. This study reflects an average consumer lifecycle, from baby to senior products, providing a glimpse into the experiences of consumers of all ages.
The DCA Office of Financial Empowerment commissioned RTI International to conduct this study to analyze the needs, barriers, and opportunities to increase financial inclusion through mobile financial services use. Findings show that New York City is a unique marketplace for mobile banking and money management innovation.
This brief, which was commissioned by the New York City Department of Consumer Affairs’ Office of Financial Empowerment, examines both sides of people's balance sheets; that is, both their savings and debt levels.
This report details the work of DCA's Capacity Building Initiative, which funded five nonprofit organizations to provide financial counseling to their clients who included formerly incarcerated adults, foster care youth, young adult interns, young fathers, and workforce development clients. Initial findings indicate that individuals in workforce development programs who received financial counseling achieved better outcomes than comparison group clients who did not receive financial counseling.