This quarterly report has been prepared pursuant to Local Law 161 of 2017 and covers the fourth quarter of 2020. The report contains the number of complaints received by the Office of the Tenant Advocate (OTA) and a description of such complaints and effort made by the office to outreach to tenants
Reports on Termination: instances in which ongoing cash or supplemental nutrition assistance. Denial: a report on instances in which applications for ongoing cash or supplemental nutrition assistance were denied. Re-open after termination report: a report on reopened cases.
Annual Diversity, Equity, Inclusion and Equal Employment Opportunity Plan (DEI-EEO) for Fiscal Year 2021 for the Special Commissioner of Investigation for the NYC School District (SCI)
Annual Report of Senior Centers in the City of New York. Report includes metrics on services and activities provided by senior centers across the five boroughs.
An aggregate report on arrests, summonses, removals, escorts and use of force incidents in job centers and SNAP centers of the Human Resources Administration/ Department of Social Services.
The Office of Constituent Services (OCS) connects New Yorkers in need with vital services for DSS-HRA-DHS programs. Services and information provided by OCS reduces the number of visits made by clients to centers and offices – improving customer service and reducing agency staff workload.
Pursuant to Local Law 132 of 2019 the Department of Correction is required to submit a monthly report regarding the details of individuals in custody who are not produced for medical purposes.
Pursuant to Local Law 20-2018, this report contains the average wait times for HRA's Job and SNAP Centers. Report indicates monthly data for a full year by month. Note that due to COVID-19 most centers were closed as of April 2020.